Frequently asked questions
Do you sell tents designed for extreme activities?
We do - there are thermal tents and extra durable tents designed for camping in high-altitude conditions and in winter conditions. We have even supplied these to arctic explorers
What happens if an item is damaged on our first camping trip?
We have a six-month guarantee on most items, so you can get it replaced at no charge, unless you have damaged it deliberately (which is very rare)
What commitments do you have to the environment?
Where possible we use eco-friendly materials but we know this isn’t always possible. However, we look to encourage responsible camping, such as encouraging festival-goers nit to leave tents and litter behind.
Do you have an end-of-season sale?
We will have one of these each September and the nature of it will depend on the available stock left